PingBit Sdn Bhd · RFP dated 25 May 2026 · Last updated 18 Jun 2026, 19:38 MYT

KartaDashCam. KartaDongle.
Always connected.

PingBit's response to Grab's RFP for Geo IoT SIM & Connectivity Services — connectivity for KDC and KD devices across Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Cambodia, Myanmar, Taiwan and China.

Read summary → Why PingBit View pricing options Download Word / Excel
10
SEA markets in scope (RFP §2.1)
10,484
Year-1 SIM forecast (RFP §4)
99.95%
Uptime SLA — exceeds RFP §1.2 benchmark of 99.9%
8 / 8
RFP §2.2 mandated operators covered
01 · Executive Summary

A regional MVNO purpose-built for IoT, with SEA in its DNA.

PingBit Sdn Bhd is a Malaysian Mobile Virtual Network Operator licensed by the Malaysian Communications and Multimedia Commission (MCMC). We deliver eSIM and physical SIM connectivity for IoT use-cases — fleet, mobility, payments, logistics, and metering — across the ten markets Grab has specified.

We are submitting against all RFP-mandated operators per §2.2 — Viettel, Unitel, Smart Axiata, AIS, MPT, CelcomDigi, Telkomsel and Globe Telecom. Where an operator is not directly in our APAC 1 footprint — Thailand AIS, Myanmar MPT — we route via EU 4 / ProH partners at parity quality. Singapore is delivered with Singtel as primary attachment with StarHub and M1 in steered failover, per §2.5.

Our commercial response presents two pricing options — Option A (mandated operators per §2.2) and Option B (same operators with bulk-commit pricing when Grab commits to the Y1 forecast). Pricing pulls live from a workbook Grab can request edit access to during clarifications.

PingBit signed an NDA with Grab on 22 May 2026 (ref. NDA-GRB-PB-2026-05). All information in this response is provided under that NDA.

02 · Why PingBit

The reasons Grab should pick us.

Five things that matter more than the rate card.

01

High uptime + seamless inter-telco switching

99.95% uptime SLA with dual-IMSI redundancy and active steering between the in-country operators on each SIM. No single telco can deliver this — Grab gets the strongest signal available wherever the vehicle is, without manual intervention or device swaps.

02

Flexible, customized data plans — no MOQ lock-in

Unless you have thousands of SIMs and are ready to commit to a rigid MOQ contract, you're unlikely to get customized data plans that aggregate into a dynamic pool (within the same country) shareable across IoT devices with different consumption patterns. With PingBit, plans can be upgraded or downgraded at any time, with no penalty associated with a fixed contract.

03

Personalized technical support — phone & WhatsApp

Direct WhatsApp group and phone access to the founders and engineering team — no generic email tickets with slow response queues. In a world where network uptime and stability is critical for IoT use cases, you want to be able to troubleshoot alongside real humans working on your case.

04

All-in-one billing across countries, telcos and currencies

Connectivity in multiple countries with different telcos — all consolidated through a single PingBit invoice, in your preferred currency (USD, local, or both). One vendor relationship, one finance touchpoint, instead of negotiating and reconciling across ten in-country operators.

05

Grab knows us — and we know Grab

Past engagements and POCs with Grab give confidence that PingBit's service is stable and reliable. Since January 2025, PingBit has been working under NDA with Grab's Geo IoT, GrabFood, Grab Locker, and Regional Tech Procurement teams — the Grab side is already familiar with how we deliver. And PingBit's CEO Justin Tiew is ex-Grab, so the operating tempo, internal language, and decision flow are second nature. No onboarding cost for Grab, no learning curve on PingBit's side.

Meet the founders

28 years of combined experience across mobility, telecommunications, energy and financial services. Direct mobile + WhatsApp access for the duration of the engagement — no support tier between Grab and decision-makers.

Justin Tiew
Justin Tiew
CEO & Co-Founder

13 years across oil & gas (Schlumberger, Petronas), logistics and transportation (Grab), and shared mobility (last role: Regional General Manager, Beam Mobility — e-scooters). Customer-side experience with multiple connectivity use cases. Direct Grab tenure means the operating language is already shared.

Jack Tan
Jack Tan
CTO & Co-Founder

15 years across Reapfield and Flexiroam (ASX:FRX). Strategic carrier relationships, cost-efficient connectivity technologies, and customer service operations. Played a pioneering role at Flexiroam building the multi-IMSI / roaming-SIM category in APAC — the architectural foundation PingBit extends today.

Trusted by customers across the region

20,000+ IoT SIMs deployed across Automotive & Telematics, Micromobility, Logistics, POS, and Clean Energy.

ShopeeShopee Pine LabsPine Labs NielsenNielsen CardBizCardBiz SafeTruckSafeTruck AerodyneAerodyne SolarvestSolarvest ChargeEVChargeEV MPayMPay Asia MobilitiAsia Mobiliti McEasyMcEasy i-Alerti-Alert Rest N GoRest N Go PetronasPetronas SD GuthrieSD Guthrie ChargeSiniChargeSini
03 · Commercial Proposal

Two options — mandated base
and bulk-commit variant.

Year-1 figures are all-inclusive — connectivity plus one-time SIM hardware ($1.00/SIM, or $1.50 for ID industrial-grade). Based on Grab's RFP forecast of 10,484 SIMs across 10 countries.

Live from workbook
Option A

RFP-mandated operators · base pricing

Each country routed through Grab's §2.2-mandated APAC 1 operator. Myanmar via ATOM (Telenor) — see CLAR-01.

Option A · Base
—
—
Base pricing with no commitment of activated SIM required.
Option B · + Volume commit

RFP-mandated operators · bulk-commit pricing

Same operator routing as Option A. Bulk-commit rates apply when Grab commits to the Y1 forecast.

Option B · + Volume commit
—
—
Bulk-commit rates apply from day one with a 10,000-SIM upfront commitment, or unlock once 10,000 SIMs are activated — see 2 below. TCO calculation assumes bulk rates throughout.

Per-country pricing

Sell price per SIM / month with mandated operator labelled — all-inclusive monthly recurring. Sourced live from the submission workbook.

Loading…
Country & Use-Case Plan 1 SIMs Primary Operator Other Available Operators OPTION A
$/SIM/mo		 OPTION B
$/SIM/mo 2		 Pay-per-use
$/MB		 Overage
/ 100MB block 3
Year-1 Connectivity Subtotal (monthly recurring × 12 mo) — — — —
+ Year-1 SIM Hardware (one-time; $1.00/SIM, $1.50/SIM ID industrial-grade) $11,729 5 $0 6 — —
GRAND TOTAL Year-1 (all-inclusive cost to Grab, excl. overage) — — — —
  1. 1Data plan chargeability — Data plans are chargeable for the full month regardless of when the SIM is activated (first data transmission). If a SIM's data plan is changed mid-month to a lower-priced plan, the higher rate applies for that month. Each SIM's allocated plan contributes to the dynamic data pool for its country. A suspended SIM (no data transmission) still has an active data plan and remains chargeable. A deactivated SIM requires data-plan detachment, which removes the associated monthly charges.
  2. 2Option B bulk-commit mechanism — Option B rates apply immediately if Grab commits to 10,000 SIMs upfront. PingBit will deliver 10,000 SIMs in bulk within the first 2 months (per-country allocation confirmed with Grab prior to delivery) at no additional cost. These SIMs are preloaded with APAC 1 + EU 4 IMSIs and are interchangeable between countries, except Myanmar (MPT operator requires ProH IMSI). Country- and use-case-specific data plans can be attached or changed from the PingBit Portal at any time, with 24 hours notice. Monthly data-plan charges accrue per SIM upon activation (first data transmission) at any point during the month. From the 1st of month 7 post contract execution, all 10,000 SIMs' data plans become chargeable regardless of activation status.
  3. 3Overage charges apply only if a country's dynamic pool is exceeded — billed in 100 MB blocks at the per-country rate shown. Dynamic pool = the sum of all data allocated to active SIMs within the same country in that month; pool size flexes monthly with the active-SIM count.
  4. 4Myanmar shows ATOM (EU4) as the cost-effective routing; the RFP §2.2-mandated MPT operator is available via Provider H ("ProH") at ~295× higher data cost ($19,300 / SIM / month for 3 GB) — see CLAR-01.
  5. 5Delivery and customs costs — Absorbed by PingBit on orders of 1,000 SIMs or more. Smaller orders are chargeable at the prevailing delivery rate (weight-dependent and based on urgency — regular post or DHL / FedEx) as agreed with Grab's procurement / operations representative prior to shipment. 4-week delivery lead time.
  6. 6Zero SIM cost — In Option B, PingBit absorbs the SIM hardware cost for all SIM orders placed during the contract term, in exchange for Grab's 10,000-SIM volume commitment.
04 · Submission Files

Take the response with you.

The full written response is available as Word; the commercial workbook is available as Excel. Both can be archived for procurement review.

.DOCX

RFP Response — Word

Full written submission, including company profile, technical capabilities, data privacy posture, commercial proposal, and open clarification.

Download Word document Open in Google Docs
.XLSX

Commercial Workbook — Excel

Customer-facing submission workbook with both pricing options (Option A and Option B with bulk-commit), per-country sell prices, overage block charges, TCO summary in the RFP Part B template, and the commercial requirements checklist.

Download Excel workbook Open in Google Sheets
06 · Open Clarification

One item we'd like Grab to clarify before final award.

CLAR-01 · MYANMAR — MPT VIA PROH vs ATOM VIA EU4
Strict §2.2 compliance (MPT) or cost-effective ATOM fallback?
›
MPT (the §2.2-mandated Myanmar operator) is available through PingBit's Provider H ("ProH") IMSI, but the per-MB rate is approximately 540× higher than the EU4 ATOM rate: $19,300 / SIM / month at MPT-via-ProH vs $53.70 / SIM / month at ATOM-via-EU4 for a 3 GB plan. To keep the Year-1 TCO at the ~$1.14M level shown in Part B, we have defaulted Myanmar to ATOM (Telenor, via EU4). If Grab requires strict §2.2 compliance on MPT, the Year-1 TCO increases by approximately $23.6M from the Myanmar component alone. Please confirm (a) accept MPT-via-ProH at the higher rate, or (b) accept ATOM (EU4) as the routed Myanmar operator (default in this submission).
Ready to proceed

Award us the line. We'll have SIMs on Grab vehicles in 30 days.

The workbook is editable for procurement review. We can be on a clarifications call within 24 hours of Grab's response.

Email PingBit → Download response files